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News Articles

Price Adjustment 2024

We have made the decision to adjust our prices. This has not been taken lightly. However increased costs of production, and the surge in demand for high priority packet return and for complex marking of articles, have made it a necessity for our business.

Date Published: 14 March 2024

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Annual UK Hallmarking Figures for 2023

The total number of articles sent for hallmarking at all UK offices in 2023 fell by -17.7% to 8,020,089. 

Gold, silver, platinum and palladium saw a decline in the quantity of articles hallmarked.

Date Published: 15 January 2024

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2024 date letter

Happy New Year!

The date letter for 2024 is a lower case z.

A non-compulsory mark, the date letter changes annually on 1 January. The font, case, and shield shape all change so each can only indicate one specific year.

Learn about the evolution of the hallmark and the component marks in the article ‘Hallmark as Hero’ by Goldsmiths’ Company Deputy Librarian.

Date Published: 02 January 2024

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James Cargill, Deputy Production Manager, made a Freeman of the Goldsmiths’ Company

Congratulations to James Cargill, Deputy Production Manager of our Heathrow sub-office, who, earlier this month, was made a Freeman of the Goldsmiths’ Company by Special Grant in celebration of 10 years service.

A Freeman is a tier of membership in Livery Companies. It is the largest grouping of members at the Goldsmiths’ Company. Freemen play an important part in the life of the Company.

Read more about Company membership here thegoldsmiths.co.uk/membership

Date Published: 18 December 2023

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HALO Award winners announced at the Benevolent Society Ball

Two jewellery businesses with an emphasis on creating bespoke commissions are the joint winners of the HALO Award 2023.  Chair of the British Hallmarking Council Noel Hunter presented the Award to Harriet Kelsall, founder of Harriet Kelsall Bespoke Jewellery company and Anna Mcloughlin of Anna Mcloughlin Fine Jewellery at the prestigious Benevolent Society Ball at the Grand Hotel, Birmingham.

Date Published: 11 December 2023

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Judges praise high standard of entries for the HALO Awards 2023

Members of the judging panel for the HALO Award 2023 have been highly complimentary about this year’s entries, praising businesses for their imaginative ways of creating consumer awareness of hallmarking.  After lengthy consideration the winners of the Award for 2023 have now been selected.

Full details of the winning entries will be published after the formal announcement on 7th December.

Date Published: 29 November 2023

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Make Your Mark 2D Design award at the Goldsmiths' Craft and Design Council competition 2023/24

We are delighted to be partnering again with The Goldsmiths' Craft and Design Council for the 2023/24 Competition with our Make Your Mark design challenge.

This year, on the theme of ‘City Spirit’, entrants are invited to design jewellery, smallwork or silverware. Broad and engaging interpretations of this are encouraged and welcomed, such as folklore, fashion, festivals, communities, culture, diversity, food, history and architecture to name but a few areas of interest. Designers can choose any city (globally) but must embrace their concept visually through their design presentation.

Also important, designs must incorporate a display, or bespoke placement of the London Assay Office hallmark that is complimentary to the design and thoughtfully positioned. This is an opportunity to choose the placement of the hallmark components, and to consider the hallmark in harmony with your design.

Date Published: 17 October 2023

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Production Manager Kheni Priest's advice for the busy season

When you're busy, we're busy too - we receive more work to test and hallmark in correlation with peak trading times. We want to ensure we can be as swift as possible, and keep all services running in the lead up to Christmas - we understand we need to maintain access to all levels of service for everyone. 

So, help us help you! Follow these tips...

Date Published: 16 October 2023

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2023 end of year deadlines

Both counters at Goldsmiths’ Hall and our Greville Street office will close at 1pm on Friday 22 December 2023, and reopen at 9am on Tuesday 2 January 2024.

Cut offs:

We are anticipating an extremely busy run up to Christmas, and postal strikes and rail strikes could further impact our turnaround times. 

To guarantee your work is ready before we close, standard service packets must be submitted by Friday 8 December. Early Hall / next day packets must be received by Wednesday 20 December.  1 hour packets will be accepted up until 11am on Friday 22 December.  Packets must adhere to our submission and service rules

There are currently no further planned service restrictions / packet limitations

Date Published: 16 October 2023

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One week left to submit HALO Award applications

There is just a week left to submit applications for the HALO (Hallmarking Awareness & learning Online) Award which closes on Friday September 29th.

If your business has gone above and beyond to make your customers aware of the importance of hallmarking this year then why not apply? 

Date Published: 21 September 2023

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ASLEF Industrial Action on Friday 1 September 2023

Industrial action planned by rail workers will affect both the train and tube networks.

The networks will be disrupted on Friday 1 September 2023.  As a result our service on this day will be adapted as follows:

  • Our One Hour service will be suspended. 
  • The Greville Street counter aims to open at 9am, but will close at 3pm, with a half hour closure 12pm – 12.30pm. 
  • Goldsmiths’ Hall aims to open at 9am and will close at 3pm.   

Further services may be disrupted if many of our teams are unable to get to work. During this period we will not be able to change the service originally requested on your packet.

Date Published: 25 August 2023

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August late summer bank holiday closure 2023

Goldsmiths’ Hall and Greville Street will close at 4pm on Friday 25 August 2023 and re-open at 9am on Tuesday 29 August 2023.

Please note Greville Street closes for lunch at 12noon - 1pm.

We wish you a happy and sunny Bank Holiday weekend!

Date Published: 07 August 2023

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Chair of Judging Panel, Rachael Taylor, offers helpful advice for businesses entering the HALO Award 2023

Applications for the HALO (Hallmarking Awareness and Learning Online Awards) 2023 close on 8th September, allowing another five weeks to submit entries.  The Award encourages jewellers selling online to celebrate and promote the hallmark. Chair of the HALO Award Judging Panel, Rachael Taylor shares her thoughts on the Award and what could make a successful application.

Date Published: 04 August 2023

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Happy 50th anniversary to the 1973 Hallmarking Act

Happy 50th anniversary to the Hallmarking Act, which was passed on 25 July 1973 and came into effect in 1975.

The Act aimed to tidy up the complexities that had found their way into hallmarking law, making hallmarks easier to understand, whilst still retaining their rich history and traditions.

Date Published: 25 July 2023

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Tube industrial action - 25, 26, 27, 28 July 2023

Industrial action planned by London Underground workers will affect the tube networks on Tuesday 25, Wednesday 26, Thursday 27, and Friday 28 July.

Please be aware that our services may be disrupted if many of our teams are unable to get to work, and counters at Goldsmiths' Hall and Greville Street may be late to open. Our counters will remain open until 17.00.

During this period we will not be able to change the service originally requested on your packet.

Date Published: 17 July 2023

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RMT Industrial Action on Thursday 20 July

The networks will be disrupted on Thursday 20 July.  As a result our service on this day will be adapted as follows:

  • Our One Hour service will be suspended. 
  • The Greville Street counter aims to open at 9am, but will close at 3pm, with a half hour closure 12pm – 12.30pm. 
  • Goldsmiths’ Hall aims to open at 9am and will close at 3pm.   

Further services may be disrupted if many of our teams are unable to get to work. During this period we will not be able to change the service originally requested on your packet.

Date Published: 26 June 2023

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HALO Award 2023

Are you using the full potential of the hallmark to help sell your jewellery?

Launching today at the National Association of Jewellers AGM, the HALO Award rewards effective online initiatives promoting the importance of hallmarking.

The award encourages all online retailers to review their hallmarking information and raise the profile of hallmarks.

Visit naj.co.uk/HALO for full details.

Date Published: 08 June 2023

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Watch: Creating a hallmarking punch to commemorate the Coronation of His Majesty King Charles III

To commemorate the Coronation of His Majesty King Charles III, Assay Offices across the UK have issued a commemorative component mark which can be applied to all precious metals in addition to the hallmark.

Watch Engineers Pat and Simon creating the punch in the workshop, and General Manager Adam applying the mark at the Hall.  Thank you to everyone involved in the making of the video shot by Lucy Emms. 

Date Published: 05 May 2023

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ASLEF Industrial Action: Friday 12 and Wednesday 31 May

Industrial action planned by rail workers will affect both the train and tube networks in May.

The networks will be disrupted on Friday 12 and Wednesday 31 May.  As a result our service on these days will be adapted as follows:

  • Our One Hour service will be suspended. 
  • The Greville Street counter aims to open at 9am, but will close at 3pm, with a half hour closure 12pm – 12.30pm. 
  • Goldsmiths’ Hall aims to open at 9am and will close at 3pm.   

Further services may be disrupted if many of our teams are unable to get to work. During this period we will not be able to change the service originally requested on your packet.

Date Published: 27 April 2023

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The Cross of Wales: A historic commission by the Goldsmiths’ Company

  • The Goldsmiths’ Company has led on a historic commission of a new processional cross, the Cross of Wales, by His Majesty The King, as Prince of Wales, to celebrate the centenary of the Church in Wales.
  • The Cross of Wales – designed and made by master silversmith Michael Lloyd– will lead the Coronation procession at Westminster Abbey on 6 May.
  • His Majesty The King hand struck The ‘King’s Mark’ onto the Cross of Wales during a visit to the Goldsmiths’ Centre in November 2022 – the first time in history that a monarch has applied The ‘King’s Mark’ (leopard’s head).

Date Published: 19 April 2023

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May Bank Holidays 2023

There are three bank holidays in May - details of how they impact our opening hours are given here: 

Early May bank holiday

Both counters will close at 4pm on Friday 28 April.  The offices will reopen on Tuesday 2 May at 9am.

Please note One Hour packets need to be submitted 2 hours before closing.

Bank holiday for the Coronation of King Charles III

Both counters will close at 4pm on Friday 5 May.  The offices will reopen on Tuesday 9 May at 9am.

Please note One Hour packets need to be submitted 2 hours before closing.

Spring bank holiday

Both counters will close at 4pm on Friday 26 May.  The offices will reopen on Tuesday 30 May at 9am.

Please note One Hour packets need to be submitted 2 hours before closing.

Date Published: 11 April 2023

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The Make Your Mark award winners announced at the Goldsmiths' Craft and Design Council competition 2023

For 2022/23, the Goldsmiths’ Company Assay Office and Goldsmiths' Craft and Design Council teams came together once again to incorporate the Make Your Mark 2D Design Award in the Goldsmiths' Craft and Design Council Competition.

Silver awards were announced at the ceremony last week for Saipranathi Sreeram for her entry "Pick Your Mark", and Qimeng Yang for her "Light the Skyline" design. Saipranthi was also awarded the Goldsmiths’ Company Assay Office Award. 

Date Published: 16 March 2023

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Easter holiday 2023 hours

Goldsmiths’ Hall
Thursday 6 April – close at 12noon.  The office will reopen on Tuesday 11 April at 9am.  

Greville Street
Thursday 6 April – close at 12noon.  The office will reopen on Tuesday 11 April at 9am.

 

Lead times will be impacted. Please note our post will not be collected on Thursday 6 April. 

Date Published: 06 March 2023

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New Trustmark Scheme to crackdown on counterfeit jewellery sold in the UK

The Assay Assured Trustmark scheme is to re-launch today, Wednesday 1 March 2023, with the support of all four UK Assay offices for the first time.

Businesses that sign up to the scheme can display Assay Office credentials to shoppers browsing their website. Details of the business’ registration are visible to shoppers giving them the assurance of adherence to the hallmarking law. An additional layer of reassurance is provided within the product itself if the hallmark cannot be seen in the product image.

Date Published: 01 March 2023

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His Majesty King Charles III Coronation commemorative mark now available

  • A new commemorative mark has been designed to celebrate the coronation of His Majesty King Charles III
  • The King’s Coronation Mark can be requested from 1 March 2023 and will be available until 31 December 2024
  • Historically, commemorative marks have been added to the regular hallmark to signify a special event
  • The mark depicts the King’s head against an oval background

Date Published: 01 March 2023

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Price announcement 2023

Our pricing has remained unchanged since 2020.  Following two years of price freezes across our services, and after careful assessment, we must now inform you of a price increase.

Date Published: 01 March 2023

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Tube and rail industrial action: 15, 16, 30 March

Industrial action planned by rail workers will affect both the train and tube networks on Wednesday 15, Thursday 16 and Thursday 30 March.

As a result our service on the days will be adapted as follows:

  • Our One Hour service will be suspended. 
  • The Greville Street counter aims to open at 9am, but will close at 3pm, with a half hour closure 12pm – 12.30pm. 
  • Goldsmiths’ Hall will be open 9am – 3pm.   

Further services may be disrupted if many of our teams are unable to get to work. During this period we will not be able to change the service originally requested on your packet.

Date Published: 27 February 2023

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Annual UK Hallmarking Figures for 2022

The total number of articles sent for hallmarking at all UK offices in 2022 rose by 12.2% to 9,748,288. 

Gold, silver and platinum saw a rise in the quantity of articles hallmarked, palladium saw a decline.

Date Published: 10 February 2023

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Touchstone winners make their mark

In June 2022 the British Hallmarking Council (BHC) Touchstone Award was presented at the CTSI Conference in Bristol. One of the highlights of the event was the presentation of the Touchstone Special Recognition Award to intellectual property protection specialists WRi Group by National Association of Jewellers Chair Heather Callaway and BHC Chair Noel Hunter OBE.

As local authority services continue to recover from the effects of the Covid-19 pandemic, which has severely reduced the capacity of Trading Standards services, the BHC took the opportunity to recognise WRi for the outstanding support that the company and its founder Graham Mogg have shown to the BHC and the Assay Offices in detecting and tracking unhallmarked and non-compliant jewellery being sold online in the UK.

Date Published: 08 February 2023

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First King Charles III coins are tested at this year's Trial of the Pyx

The Royal Mint has today submitted nearly 10,000 coins for testing at the UK’s oldest judicial ceremony, the Trial of the Pyx, held at Goldsmiths’ Hall in the City of London. The coins are rigorously checked for fineness and quality by an independent jury of Goldsmiths’ Company members, before further scientific analysis by the Goldsmiths’ Company Assay Office.

Date Published: 07 February 2023

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Coronation commemorative mark announced by the British Hallmarking Council to honour His Majesty King Charles III

  • A new commemorative mark has been designed to celebrate the coronation of His Majesty King Charles III
  • The King’s Coronation Mark can be requested from 1 March 2023 and will be available until 31 December 2024
  • Historically, commemorative marks have been added to the regular hallmark to signify a special event
  • The mark depicts the King’s head against an oval background

Date Published: 30 January 2023

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ASLEF Industrial Action: Wednesday 1 and Friday 3 February

Industrial action planned by rail workers will affect both the train and tube networks on Wednesday 1 and Friday 3 February.

As a result our service on the day will be adapted as follows:

  • Our One Hour service will be suspended. 
  • The Greville Street counter aims to open at 9am, but will close at 3pm, with a half hour closure 12pm – 12.30pm. 
  • Goldsmiths’ Hall will be open 9am – 3pm.   

Further services may be disrupted if many of our teams are unable to get to work. During this period we will not be able to change the service originally requested on your packet.

Date Published: 24 January 2023

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Next Day/Early Hall packets posted on day of completion

In our November 2022 service announcement, we outlined that from Monday 28 November Next Day/Early Hall packets which are posted to us will be completed by the end of the next working day, posting out on this day of completion.  Going forward we will continue with this timeframe. 

Prior to this, we would post out packets on the day of receipt leaving us a very narrow timeframe to complete an increasingly large amount of work. 

Date Published: 09 January 2023

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Applications for Goldsmiths' Fair 2023 are open now

  • Jewellers and silversmiths from across the UK are being invited to apply to Goldsmiths’ Fair 2023, taking place between 26 September – 8 October.
  • Supporting independent jewellers and silversmiths for over four decades, Goldsmiths’ Fair brings together the UK’s most respected buyers, collectors, and curators within the magnificent Goldsmiths’ Hall to discover the most cutting edge and dynamic makers working with precious metals today.
  • Applications are open to independent, UK based jewellers and silversmiths, who employ six (6) people or fewer at the bench.
  • Applications open on Monday 9 January and close on Tuesday 28 February at 3pm.

Date Published: 09 January 2023

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Date letter for 2023

Happy New Year! Date letter for 2023 is a lower case y.

A non-compulsory mark, the date letter changes annually on 1 January. The font, case, and shield shape all change so each can only indicate one specific year.


Date Published: 01 January 2023

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RMT Industrial Action: 3, 4, 5, 6 January

Industrial action planned by rail workers will affect the train networks in early January 2023.  The networks will be disrupted on 3, 4, 5, 6, and 7 January 2023. 

Find out here how our services will be adapted.

Date Published: 23 December 2022

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Royal Mail industrial action 23 and 24 December 2022

Royal Mail has reported there is planned industrial action by their sorting, delivery and collection teams on Friday 23, and Saturday 24 December 2022.

There will be systemic delays processing parcels through the Royal Mail system, and in turn, our production line.  Please note, our priority packet charges will still apply.

Further info here on the Royal Mail website

Date Published: 21 December 2022

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UPDATED: 2022 Christmas deadlines & holiday closing

Goldsmiths’ Hall and our Greville Street office will close at 1pm on Friday 23 December 2022.  We will reopen at 9am on Tuesday 3 January 2023.

We have had an extremely busy run up to Christmas, and postal strikes and mail strikes have further impacted our turnaround times.

We are suspending our One Hour service for the rest of the year as a measure to help us deal with the work in hand.

Early Hall / Next Day packets must be received by Wednesday 21 December to guarantee completion.  All packets must adhere to our submission and service rules.

We are working hard to complete all work received by 9 December.  

Date Published: 19 December 2022

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One Hour service suspended for week commencing 10 December 2022

As previously stated, our One Hour service will be suspended during RMT Industrial Action on Tuesday 13, Wednesday 14, Friday 16 December.  We have taken the decision to suspend our One Hour service additionally on Monday 12, and Thursday 15 December. 

From Saturday 10 December, any work submitted for One Hour turnaround will be processed under Next Day service.  We will assess the availability of the One Hour service for the week commencing 19 December in due course. 

We apologise for the disruption this causes. We acknowledge that postal, train strikes and increased demand, have led to longer lead times.  We will be working tirelessly with the aim to complete all work we currently have in before the Christmas break as per our Christmas aims already released. 

Date Published: 09 December 2022

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Royal Mail industrial action 9, 11, 14, 15 December 2022

Royal Mail has reported there is planned industrial action by their collection, sorting, and delivery teams on Friday 9, Sunday 11, Wednesday 14, Thursday 15 December 2022.

There will be systemic delays processing parcels through the Royal Mail system, and in turn, our production line.  Please note, our priority packet charges will still apply.

Further info here on the Royal Mail website. 

Date Published: 06 December 2022

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2022 Christmas deadlines & holiday closing

Both Goldsmiths’ Hall and our Greville Street office will close at 1pm on Friday 23 December 2022, and reopen at 9am on Tuesday 3 January 2023.

Cut offs:

We are anticipating an extremely busy run up to Christmas, and postal strikes and rail strikes will further impact our turnaround times. 

To guarantee your work is ready before we close, standard service packets must be submitted by Friday 9 December. Early Hall / next day packets must be received by Wednesday 21 December.  1 hour packets will be accepted up until 11am on Friday 23 December.  Packets must adhere to our submission and service rules

There are currently no further planned service restrictions / packet limitations. 

Date Published: 01 December 2022

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Service adaptations at 28 November 2022

From Monday 28 November, Next Day/Early Hall packets which are posted to us will be completed by the end of the next working day, posting out on this day of completion.

Read more.

Date Published: 28 November 2022

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One month remains to request the Platinum Jubilee commemorative mark

In 2022, Her Majesty The Queen became the first British Monarch to celebrate a Platinum Jubilee, seventy years of service, having acceded to the throne in 1952.

To celebrate the occasion, the body which oversees UK hallmarking, the British Hallmarking Council, sanctioned a commemorative component mark. 

1 month remains to request the Platinum Jubilee commemorative mark, as we must cease to apply it by the end of the year.

Date Published: 22 November 2022

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Royal Mail industrial action 24, 25, 30 November and 1 December 2022

Royal Mail has reported there is planned industrial action by their delivery and collection teams on Thursday 24, Friday 25, Wednesday 30 November and Thursday 1 December 2022.

There will be systemic delays processing parcels through the Royal Mail system, and in turn, our production line.  Please note, our priority packet charges will still apply.

Further info here on the Royal Mail website

Date Published: 14 November 2022

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Tube strikes - Thursday 10 November

On Thursday 10 November there are strikes planned on the Tube. There will be limited or no Tube services running. It is expected that this strike will cause severe disruption and the closure of many Tube stations - if our teams can't get to work, or are delayed, our services may be affected. 

We will update our website News area, and our social media channels if changes to our service are made. 

Date Published: 09 November 2022

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RMT Industrial Action: 5, 7, 9 November

Industrial action planned by rail workers will affect both the train and tube networks in early November.

The networks will be disrupted on Saturday 5, Monday 7, and Wednesday 9 November.  As a result our service on Monday 7 and Wednesday 9 will be adapted as follows:

  • Our One Hour service will be suspended. 
  • The Greville Street counter aims to open at 10am, but will close at 3pm, with a half hour closure 12pm – 12.30pm. 
  • Goldsmiths’ Hall will be open 10am – 3pm.   

Further services may be disrupted if many of our teams are unable to get to work. During this period we will not be able to change the service originally requested on your packet.

 

Details are here on the National Rail website.

Date Published: 01 November 2022

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Delays to outgoing post packets 1.11.22

The Royal Mail system which enables us to generate special delivery tracking numbers and labels is currently down.

This means there are delays in sending out your packets while we wait for them to rectify this issue. 

Apologies for the inconvenience caused. 

Date Published: 01 November 2022

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Two months remain to request the Platinum Jubilee commemorative mark

In 2022, Her Majesty The Queen became the first British Monarch to celebrate a Platinum Jubilee, seventy years of service, having acceded to the throne in 1952.

To celebrate the occasion, the body which oversees UK hallmarking, the British Hallmarking Council, sanctioned a commemorative component mark. 

2 months remain to request the Platinum Jubilee commemorative mark, as we must cease to apply it by the end of the year. 

Date Published: 31 October 2022

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Royal Mail industrial action 25 October 2022

Royal Mail has informed us that there is planned industrial action by their delivery and collection teams on Tuesday 25 October 2022.

There will be systemic delays processing parcels through the Royal Mail system, and in turn, our production line.  Please note, our priority packet charges will still apply.

It is being reported that Royal Mail workers are to hold 19 days of strike action during the peak postal build-up to Christmas. Please factor this into your work schedule. 

Further dates for Royal Mail industrial action are shown here.

Date Published: 24 October 2022

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2022 Christmas deadlines and holiday closing

Both Goldsmiths’ Hall and our Greville Street office will close at 1pm on Friday 23 December 2022, and reopen at 9am on Tuesday 3 January 2023.

Cut offs:

We are anticipating an extremely busy run up to Christmas, and postal strikes and rail strikes will further impact our turnaround times. 

To guarantee your work is ready before we close, standard service packets must be submitted by Friday 9 December. Early Hall / next day packets must be received by Wednesday 21 December.  1 hour packets will be accepted up until 11am on Friday 23 December.  Packets must adhere to our submission and service rules

There are currently no further planned service restrictions / packet limitations. 

Date Published: 20 October 2022

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Royal Mail industrial action 20 October 2022

Royal Mail has informed us that there is planned industrial action by their delivery and collection teams on Thursday 20 October 2022..

There will be systemic delays processing parcels through the Royal Mail system, and in turn, our production line.  Please note, our priority packet charges will still apply.

It is being reported that Royal Mail workers are to hold 19 days of strike action during the peak postal build-up to Christmas. Please factor this into your work schedule. 

Date Published: 07 October 2022

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Royal Mail industrial action 13 October 2022

Royal Mail has informed us that there is planned industrial action by their delivery and collection teams on Thursday 13 October 2022..

There will be systemic delays processing parcels through the Royal Mail system, and in turn, our production line.  Please note, our priority packet charges will still apply.

It is being reported that Royal Mail workers are to hold 19 days of strike action during the peak postal build-up to Christmas. Please factor this into your work schedule. 

Date Published: 06 October 2022

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Royal Mail industrial action Autumn 2022

It is being reported that Royal Mail workers are to hold 19 days of strike action during the peak postal build-up to Christmas. Please factor this into your work schedule. Currently, dates given for industrial action are:

  • Thursday 13 October 
  • Thursday 20 October 
  • Tuesday 25 October 
  • Monday 28 November 

Royal Mail strike updates are found on their website here.

The strikes mean there will be systemic delays in processing parcels through the Royal Mail system, and in turn, our production line. Please note, our priority packet charges will still apply.

Date Published: 30 September 2022

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Royal Mail industrial action 30 September 2022

Royal Mail has informed us that there is planned industrial action by their delivery and collection teams on Friday 30 September 2022.

There will be systemic delays processing parcels through the Royal Mail system, and in turn, our production line.  Please note, our priority packet charges will still apply.

It is being reported that Royal Mail workers are to hold 19 days of strike action during the peak postal build-up to Christmas. Please factor this into your work schedule. 

Date Published: 28 September 2022

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ASLEF Industrial Action: Wednesday 5th October

Industrial action planned by rail workers will affect both the train and tube networks next week.

The networks will be disrupted on Wednesday 5 October.  As a result our service on the day will be adapted as follows:

  • Our One Hour service will be suspended. 
  • The Greville Street counter aims to open at 10am, but will close at 3pm, with a half hour closure 12pm – 12.30pm. 
  • Goldsmiths’ Hall will be open 10am – 3pm.   

Further services may be disrupted if many of our teams are unable to get to work. During this period we will not be able to change the service originally requested on your packet.

Date Published: 27 September 2022

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Why is my priority packet delayed?

In August's newsletter we outlined some instances which delay your packet's progress.  The following can mean your work fall's out of the timescale requested...

Date Published: 23 September 2022

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Platinum Jubilee commemorative mark to be made available again

Over the course of the last week the four Assay Offices of the UK have received a huge number of requests from the trade and the public in support of continuing the application of the Platinum Jubilee commemorative mark.

After consultation with the King's Assay Master, the four Assay Offices of the UK are pleased to announce that from Tuesday 20th of September the Platinum Jubilee Mark will be made available again. The mark will remain available until the end of 2022, as originally scheduled. 

Date Published: 15 September 2022

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Withdrawal of Platinum Jubilee commemorative mark

Yesterday Buckingham Palace announced the very sad news of the passing of our long-reigning monarch, Her Majesty Queen Elizabeth II. As a mark of respect, the Platinum Jubilee commemorative mark will now be withdrawn from use by the four Assay Offices of the United Kingdom.

Any items that have already been submitted or pre-scheduled for marking with the Platinum Jubilee mark will be processed as promised, but with immediate effect, no further new submissions for the commemorative mark will be accepted.

The commemorative mark was originally planned to be applied until the end of Her Majesty's platinum Jubilee year in December 2022.

Date Published: 09 September 2022

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Podcast: Promoting your hallmark online

The British Hallmarking Council in partnership with the National Association of Jewellers have launched the Hallmarking Awareness and Learning Online (HALO) Awards to recognise excellence in the promotion of hallmarking.   

Our Marketing Manager, Charlotte Turner sat down on the Jewellers Academy Podcast to discuss the awards.

Date Published: 22 August 2022

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Royal Mail industrial action 26, 30, and 31 August, 8 and 9 September

Royal Mail has informed us that there is planned industrial action by their delivery and collection teams on Friday 26, Tuesday 30, and Wednesday 31 August and for two days on Thursday 8 and Friday 9 September 2022.

There will be systemic delays processing parcels through the Royal Mail system, and in turn, our production line.  Please note, our priority packet charges will still apply.

Date Published: 15 August 2022

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Kevin Bowles to retire

Production Manager Kevin Bowles retires at the end of the month. He started work at the Assay Office in 1979 and spent 5 years as an apprentice. Congratulations on 43 years!

Date Published: 15 August 2022

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RMT Industrial Action: Thursday 18th and Friday 19th August

Industrial action planned by the Rail, Maritime and Transport (RMT) union will affect both the train and tube networks next week.

The train networks will be disrupted on Thursday 18th and the tube network on Friday 19th August.  As a result, on both days:

  • Our One Hour service will be suspended. 
  • The Greville Street counter aims to open at 10am, but will close at 3pm, with a half hour closure 12pm – 12.30pm. 
  • Goldsmiths’ Hall will be open 10am – 3pm.   

Further services may be disrupted if many of our teams are unable to get to work. During this period we will not be able to change the service originally requested on your packet.

Date Published: 10 August 2022

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Summer Bank Holiday, August 2022

The next bank holiday in England and Wales is Summer bank holiday on the 29 August 2022.

The counter at Goldsmiths’ Hall will close on Friday 26 August at 4pm.  The office will reopen on Tuesday 30 August at 10am.

The counter at Greville Street will close on Friday 26 August at 4pm.  The office will reopen on Tuesday 30 August at 9am.

Date Published: 04 August 2022

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Winners announced: Make Your Mark kid's competition

To celebrate the Queen's Platinum Jubilee, we invited young makers (aged 10 and under) to make their mark, in the London Assay Office (LAO) Make Your Mark Kids Competition.

We had loads of wonderful entries, which made the task of choosing winners no small feat. Thankfully our judging panel made up of members of the LAO and the team at Thomas Fattorini Ltd know their way around a Mark, and through a rigorous judging process selected our five lucky winners.

Date Published: 29 July 2022

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RMT and TSSA Industrial Action: Wednesday 27 July

Industrial action is planned by the Rail, Maritime and Transport (RMT) union, and the Transport Salaried Staffs' Association (TSSA) on 27 July.  This will affect both the train and tube networks.

As a result, our One Hour service will be suspended Wednesday 27 July.  Goldsmiths' Hall will close at 3pm. 

Further services may be disrupted if many of our teams are unable to get to work. 

Date Published: 25 July 2022

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Changes to our systems

In the coming months, we will be changing our online systems to a cloud based provider - Netsuite. This will make our website and systems more resilient, and improve the capabilities of what they can do for you, and us.

Archived packet data will cease to be accessible - notably access to old invoices will end as we transfer to a digital invoicing system. Please consider downloading copies of invoices that you will need for accounting purposes now.

Date Published: 06 July 2022

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Counter hours on 21 July 2022

Both the Greville Street counter, and Goldsmiths' Hall counter will close at 12 noon on 21 July 2022

While we understand this will be inconvenient, we want to gather our teams to reward and thank them for working incredibly hard during a long period of unprecedented challenges since 2020.  

  • This means that we will not accept One Hour packets on 21 July.
  • Early Hall / Next Day packets submitted on the morning of 21 July will be ready on Friday 22 July.
  • We will aim to complete Early Hall / Next Day packets which are submitted on 20 July on 21 July, but these may only be ready on 22 July. 

Date Published: 04 July 2022

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Royal Mail industrial action 14 July

Royal Mail has informed us that there is planned industrial action by their delivery and collection teams on Thursday 14 July. It is unlikely that the post will arrive or leave Goldsmiths' Hall on that day so there will be a delay in parcels being returned to you.

Date Published: 01 July 2022

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RMT Industrial Action: Tuesday 21 June 2022

Plans to open on Tuesday 21 June are as follows:

The Greville Street counter aims to open at 9am, but will close at 3pm, with a half hour closure 12pm – 12.30pm.

Goldsmiths’ Hall will be open 10am – 5pm. 

All of our services will be severely disrupted with many of our teams unable to get to work.

  • Our One Hour service will be suspended Monday 20 - Friday 24 June.
  • Our Next Day service will be accepted Monday 20 - Friday 24 June - packets will be dealt with as a priority but may not be ready for the next day. 

Date Published: 13 June 2022

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Industrial Action by the RMT will impact our services 20 - 24 June

Industrial action is planned by the Rail, Maritime and Transport (RMT) union on 21, 23 and 25 June.  This will affect both the train and tube networks.

As a result, all of our services will be severely disrupted and our offices may have to close if many of our staff are unable to get to work.

Should the strikes go ahead services may be adapted as follows:

Date Published: 12 June 2022

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Little pieces of history: A brief exploration of Commemorative Marks

The week of the Platinum Jubilee feels like a golden opportunity to introduce five examples of extraordinary modern work in precious metal from the Goldsmiths’ Company collection. They all celebrate an important event within Queen Elizabeth II’s reign, and (nearly) all of them bear the corresponding commemorative mark

Date Published: 01 June 2022

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Industrial Action will affect both postal and tube services on Monday 6 June - our services may be affected

Royal Mail has informed us that there is planned industrial action by their collection team on Monday 6 June. It is unlikely that the post will leave Goldsmiths' Hall on that day so there will be a delay in parcels reaching you. 

In addition, on the same day, London Underground workers from the Rail, Maritime and Transport (RMT) union will stage 24-hour walkouts in a dispute over jobs and pensions. It is expected that this strike will cause severe disruption and the closure of many Tube stations - if our teams can't get to work, or are delayed, our services may be affected. 

Date Published: 30 May 2022

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Make Your Mark Kid's Competition

Kids across the UK are being encouraged to get crafty over the Platinum Jubilee weekend by creating their own maker’s mark, as part of the Jubilee celebrations. The Make Your Mark Kid’s Competition, launched by the Goldsmiths’ Company Assay Office (London Assay Office), is open to anyone aged 10 and under.

Date Published: 27 May 2022

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Lord Bridges becomes new Prime Warden of the Goldsmiths’ Company

  • Mark Bridges, KCVO, (Lord Bridges), former Private Solicitor to the Queen and a legal expert with an international reputation, has become Prime Warden (chairs the Board) of the Goldsmiths’ Company. 
  • Mark is the 695th Prime Warden of the Goldsmiths’ Company – a new Prime Warden is elected every year.  
  • Mark currently holds a number of international non-executive roles as well as remaining Senior Counsel to Farrer & Co. 
  • Mark became a Freeman of the Goldsmiths’ Company and of the City of London in 1991, a Liveryman in 2000, and joined the Company’s Court of Assistants (Board-equivalent) in 2006. 

Date Published: 26 May 2022

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Hallmarking Awareness and Learning Online (HALO) award

The British Hallmarking Council, in collaboration with The National Association of Jewellers have launched the Hallmarking Awareness and Learning Online (HALO) Award to recognise excellence in the promotion of hallmarking.

The award will be won by the most effective online initiative relating to the display of the new Digital Dealers Notice and the education surrounding British Hallmarking.

Date Published: 12 May 2022

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Counter hours - Queen’s Platinum Jubilee extended bank holiday

A special extended bank holiday weekend to mark the Queen's Platinum Jubilee takes place from Thursday 2 to Sunday 5 June 2022. This means we will close earlier on Wednesday 1 June, details as follows:

The counter at Goldsmiths’ Hall will close on Wednesday 1 June at 4pm.  The office will reopen on Monday 6 June at 10am.

The counter at Greville Street will close on Wednesday 1 June at 4pm.  The office will reopen on Monday 6 June at 9am.

Date Published: 11 May 2022

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Chancellor receives positive verdict on the nation’s coinage

  • Chancellor Rishi Sunak received a positive verdict on this year’s Trial of the Pyx - as Master of the Mint he is held responsible for the result of the Trial, one of the UK’s oldest judicial processes that protects consumers and ensures the quality of the nation’s coinage is upheld.
  • The Trial of the Pyx is the oldest form of independent quality control still in use today, first recorded in 1248, to ensure the quality and accuracy of the nation’s coinage. The Queen’s Beasts 10kg gold coin is the largest coin to have ever been submitted to the Trial.
  • A Jury made up of members of the Goldsmiths’ Company, confirmed that British coins had once again met regulatory standards. 
  • The Verdict is the last stage of the annual Trial, which started in January and is presided over by the Queen’s Remembrancer, an ancient judicial post.
  • The Trial has been held at Goldsmiths’ Hall continuously since 1871.

Date Published: 06 May 2022

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Hallmark as Hero

Sophia Tobin, Goldsmiths' Company Deputy Librarian, recounts the enduring necessity and appeal of the hallmark:  In the Goldsmiths’ Company’s library, we see a lot of heirlooms. Images of brooches, spoons and soup tureens wing their way to us with the question ‘can you tell me the story of this?’. It isn’t always within our power to tell those enquirers exactly what they want to know - how their grandparents met, for example. But, if we have a clear hallmark, we can tell where and when a piece was marked; who made it or brought it for hallmarking; and what fineness of metal it is. This slightly different story might not be romantic, but it is important, with its roots far back in a time of chivalry. It is a story of justice and protection which has endured through many challenges, including the disruptions of today’s world.

Date Published: 03 May 2022

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Early May Bank Holiday 2022

Goldsmiths’ Hall: On Friday 29 April the counter will close at 2.30pm.  The counter will reopen on Tuesday 3 May at 10am.

Greville Street: On Friday 29 April the counter will close at 4pm.  The counter will reopen on Tuesday 3 May at 9am.

 

Date Published: 21 April 2022

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Easter Holiday 2022 Hours

Goldsmiths’ Hall
Thursday 14 April – close at 2.30pm.  The office will reopen on Tuesday 19 April at 10am.

Greville Street
Thursday 14 April – close at 4pm.  The office will reopen on Tuesday 19 April at 9am.

Date Published: 04 April 2022

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Pricing announcement 2022

Following an unprecedented year of events, we are very happy to announce that we are freezing our prices for another year across all our services.

It is the second year running that there is no increase to our prices.

Date Published: 10 March 2022

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Laser engraving service changes from 1 April 2022

Our laser machines cut both your hallmarks and your engraving requests, and naturally we must prioritise hallmarking over requests for lettering and logos. 

Our data shows that moderate and complex bespoke laser engraving requests add considerable time to the average turnaround of our hallmarking service. 

We need to quicken our turnaround times and increase our capacity to apply laser cut hallmarks – as a result we will only apply simple laser engraving requests from 1 April 2022.

What is a simple laser engraving? Find out here.

Date Published: 09 March 2022

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Annual UK Hallmarking Figures for 2021

The total number of articles sent for hallmarking at all UK offices in 2021 rose by 47.7% to 8,687,131. 

Gold, silver and platinum saw a rise in the quantity of articles hallmarked, palladium saw a decline.

Date Published: 04 February 2022

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2022 Trial of the Pyx sees largest coin in Royal Mint's history

•    The Queen’s Beasts 10kg gold coin is one of the coins being sent to the Trial of the Pyx, an annual judicial process that upholds the quality of the nation’s coinage.
•    As the responsibility of the Goldsmiths’ Company, the 700-year-old Trial ensures every coin made by the Royal Mint meets a strict set of standards aimed at protecting consumers.
•    The 10kg gold coin will be the largest coin to have been tested at the Trial and will be assessed by a jury of Goldsmiths’ Company members for its fineness and quality.

Date Published: 03 February 2022

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The making of the Platinum Jubilee commemorative mark

In celebration of Her Majesty the Queen's Platinum Jubilee, Assay Offices across the UK have issued a Platinum Jubilee Mark which can be applied to all metals in addition to the hallmark.

Watch our expert engineers and technicians, creating and applying the mark, including Hallmark Technician Kheni Priest and Workshop Manager Pat Geary. 

Date Published: 31 January 2022

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COVID infections affecting Assay Office services and completion dates

Urgent information from Will Evans, General Manager:

Due to a number of staff in the Assay Office contracting COVID we can no longer guarantee that:

• We will reach our target of completing all Standard Service work submitted by 10 December 2021.
• We will complete Early Hall packets received after the 17 December 2021.

Date Published: 16 December 2021

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2021 Christmas deadlines and holiday closing

Goldsmiths’ Hall will close at 3.30pm on Thursday 23 December 2021, and reopen at 10am on Tuesday 4 January 2022.

Greville Street will close at 5pm on Thursday 23 December 2021, and reopen at 9am on Tuesday 4 January 2022

 

Cut offs...

Date Published: 29 November 2021

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Chancellor Rishi Sunak passes the annual Trial of the Pyx

•    Rishi Sunak has passed the Trial of the Pyx - as Master of the Mint he is held responsible for the result of the Trial - one of the UK’s oldest judicial processes that protects consumers and ensures the quality of the nation’s coinage is upheld.
•    A Jury, made up of members of the Goldsmiths’ Company, confirmed that British coins had once again met regulatory standards
•    16,000 coins from The Royal Mint went on 'trial' at Goldsmiths’ Hall in the City of London in June this year, before further laboratory tests were organised by the Goldsmiths’ Company Assay Office to assess metallic composition.

Date Published: 24 November 2021

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Economic Secretary to the Treasury visits the Assay Office

19th November 2021 marked the day of the Verdict of the Pyx. The Verdict follows on from the Trail of the Pyx where the nation's coinage is counted and sent off for testing by our team at the Assay Office. 

Pictured is John Glen MP Economic Secretary to the Treasury examining the hallmark with Platinum Jubilee commemorative mark that he applied when he visited the Assay Office on the day of the Verdict. He attended on behalf of Rishi Sunak, Chancellor of the Exchequer. 

Date Published: 24 November 2021

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The Make Your Mark award at the Goldsmiths' Craft and Design Council competition 2021/22

For 2021/2022, the Goldsmiths’ Company Assay Office and Goldsmiths' Craft and Design Council teams have come together to run the Make Your Mark 2D Design Award in the Goldsmiths’ competition.  

Our brief asks you to design any item, product or jewel that promotes, enhances and celebrate the London Hallmark. Read More.
Of additional interest and appeal, entries can incorporate the brand-new commemorative mark that has been designed to celebrate Her Majesty’s Platinum Jubilee. 
The deadline for entries is 9 January 2022. 

Date Published: 05 November 2021

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Hallmarking Dealers Notice goes digital alongside launch of new H.A.L.O. Award

• New free digital Dealers Notice launched to support sale of items online
• Retailers now have a choice of how to display the Dealers Notice
• The online Dealers Notice will encourage engagement with customers, indicate responsible and lawful trading, and help explain the role and value of the Hallmark
• Hallmarking Awareness and Learning Online (HALO) award launched for businesses promoting hallmarking compliance to the benefit of consumer protection

Date Published: 14 October 2021

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The Assay Offices of the UK announce Platinum Jubilee commemorative mark available from 1 November 2021

• A new commemorative mark has been designed to celebrate Her Majesty The Queen’s Platinum Jubilee

• The mark can be requested from 1st November 2021

• Historically, commemorative marks have been added to the regular hallmark to signify a special event

• The mark, designed by Thomas Fattorini Ltd, depicts an orb, and reflects the traditional fineness mark for platinum

Date Published: 05 October 2021

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Assay Office team takes part in Tour De City 2021

Assay Office staff - Will Evans, General Manager and Adam Phillips, Customer Service Manager  joined forces with colleagues from The Goldsmiths' Company to take place in the Tour de City static bike challenge for this year's City Giving Day, an initiative that forms part of the Lord Mayor's Appeal. 

Date Published: 27 September 2021

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